Should you require any clarification in respect of our delivery options please feel free to email the team at

Postage/Delivery: Please allow 10 working days for your order to be processed before dispatch.

During our 15% and 10% promotions and the final weeks before the start of term this can increase to 20 - 25 days. 

We provide postage/delivery options to all customers within the UK being the following:

  • Standard postage - £6.00 - this is either delivered by our company delivery drivers or sent via Royal Mail's first class and signed for. (this usually takes up to 5 working days from posting however, for full terms and conditions please see Royal Mail's website)
  • FREE Postage - if your order (before postage) is to at least the value of £75 then you qualify for FREE standard postage on your order.

Deliver to School: Due to the high volume of order being received into store, please allow up to 7 working days for orders to be processed.

We provide a FREE delivery service of your orders to your schools' office every week DURING TERM TIME ONLY. This option is available to you at checkout but please note the following timing deadlines:

(please note that we may deliver to your school on a Monday, Tuesday, or Friday depending on the schools location so please make a note of the relevant day of the week, provided within our delivery options at the checkout)

  • For a Tuesday delivery please ensure to place your order before 6pm on Saturday of the week prior to the week you would like your goods delivered.
  • For a Monday delivery please ensure to place your order before 6pm on Friday of the week you would like your goods delivered.
  • For a Friday delivery please ensure to place your order before 6pm on Wednesday of the week you would like your goods delivered.

We can deliver to the following schools:

  • Woking High School - (Friday)
  • Winston Churchill School - (Friday)
  • Westfield Primary School - (Friday)
  • The Oaktree School - (Friday)
  • The Marist Catholic Primary School - (Friday)
  • Sythwood Primary School - (Friday)
  • St Paul's Catholic College - (Tuesday)
  • St Lawrence C of E Primary School - (Friday)
  • St Johns Primary School - (Friday)
  • St John the Baptist - (Friday)
  • St Hughs Primary School - (Friday)
  • St Dunstans Primary School - (Friday)
  • St Andrews - (Friday)
  • Send C of E Primary School - (Friday)
  • Rydes Hill Preparatory School - (Friday)
  • Pyrford C of E School - (Friday)
  • The Park School - (Friday)
  • Noahs Ark - (Friday)
  • New Monument Primary - (Friday)
  • Lyne & Longcross Primary School - (Friday)
  • Lightwater School - (Friday)
  • Knowl Hill - (Friday)
  • Knaphill Junior School - (Friday)
  • Knaphill Lower School - (Friday)
  • Kingfield Primary School  - (Friday)
  • Horsell C of E - (Friday)
  • Holy Trinity School - (Friday)
  • Hoe Valley School - (Friday)
  • Hermitage Primary School - (Friday)
  • Hammond School - (Friday)
  • Halstead Preparatory School - (Friday)
  • Gordons School - (Friday)
  • Goldsworth Primary School - (Friday)
  • Connaught Junior School - (Friday)
  • Bushy Hill Junior School - (Friday)
  • Busbridge Junior School - (Friday)
  • Brookwood Primary School - (Friday)
  • Broadwater School - (Friday)
  • Broadmere Primary School - (Friday)
  • Blessed Hugh Faringdon - (Monday)
  • Bisley C of E Primary School - (Friday)
  • Beaufort Primary School - (Friday)

Please Note - we do not deliver to schools on the first Friday or last Friday of term.

Click & Collect: 

Please DO NOT try to collect your goods until you receive confirmation that your order has been processed. Processing time is a minimum of 5-7 working days.

Returns & Exchanges:

Please visit us in store to make your exchanges and returns. Please note that we will not be able to process any exchanges or returns during our 15% and 10% promotional weeks. All purchases made within our promotional weeks will have our standard 28 day return policy extended by 2 weeks.